Ascendware initiates client engagement with a thorough technology assessment followed by implementation of recommended solutions. Afterwards, we form a partnership by providing a broad range of IT management services. Ascendware will provide our clients strategic and sensible IT planning that results in cost savings. Our general computer support are typically less than ten (10) hours per week with the right management approach and principles adhered to by our consultants.

General Services
Technology Assessment
Mobile and Remote Workplace setup, training, and administration
Technology Procurement from requisitions and proposals, research and selection, to vendor management
Documentation and Technical Writing
IT Oversight and Governance

Desktop and Server Management
Server administration (accounts and policies management)
Hardware/software deployment, maintenance, and upgrades
Backups and disaster recovery plan

Services Administration
Active Directory
Citrix/Terminal Services
DNS/DHCP
IIS/Apache

Groupware/Email
Microsoft Exchange
Google Apps
Imail Server